Warranty & Returns
SPOOL Crankshafts and Connecting Rods come with a full workmanship & quality warranty.
Due to the nature of high performance engines & Motorsports applications we have no control with any of the variables involved in the assembly, tuning or operation of the engine. Variables that we cannot control include but not limited to: the tolerances used on assembly, qualifications of the assembler, tuning parameters used, boost levels, application of the part being suitable and RPM levels reached. In summary we have no control over the assembly or customer modification of our parts in your engine therefore we cannot give a warranty once installed.
All manufacturers of our aftermarket parts offer limited warranties and we will not be responsible for the on goings from there warranties.
"Motorsports" for the purposes of warranty is classified as any automobile activity that takes place off of a public highway, or on a public highway in a competitive environment. ALL Motorsports parts & services sold through Spool Imports are sold "AS IS" without any warranty whatsoever once installed. No claim is made as to merchantability or fitness for particular purpose. The entire risk as to the quality and performance of such parts is with the buyer. Once parts are installed following their purchase, the buyer and not the manufacturer, distributor or retailer assumes the entire cost of all necessary servicing or repair.
MOTORSPORTS PARTS ARE DESIGNED FOR OFF-HIGHWAY OR RACING USE ONLY.
SPOOL Short Motors come with a full workmanship, quality, start-up and run-in warranty. Warranty applies to any workmanship related issues concerning the short motor during the run in procedure as long as the run in procedure is adhered to. Workmanship warranty only applies if bolt on accessories i.e. cylinder head, manifolds, plenums, oil pump, sumps etc are installed by a qualified mechanic. The warranty does not apply once the engine is run in.
Oil control is imperative in any competition engine. Oil starvation will cause severe damage to this engine. Make sure oil control systems are installed on this engine that will sustain oil pressure and supply for the intended use such as an aftermarket high volume/pressure oil pump, large capacity sump with internal baffles / trap doors, cylinder head oil drain kit. The correct volume of oil for intended use is also crucial. Incorrect or inadequate oil control systems will cancel any applicable warranty issue.
Due to varying volumes between engine combustion chambers, head gasket volumes, cylinder block heights, compression heights, etc. All piston manufacturers listed / advertised compression ratios should be used as a guide only.
Actual calculated compression ratios may differ from listed / advertised compression ratios for the above reasons and variations.
To obtain an exact compression ratio, all specific measured specifications and volumes for the particular engine are required and custom pistons manufactured to suit.
All Spool products have been specifically designed for off road ie; race track, drag strip and non-highway/street application only. As the installation of this part may affect or impair your OEM (Original Engine Manufacturer) vehicle’s emission control performance and may not meet the emissions standards of the local Government regulations. We do not recommend that you install performance parts in a vehicle used on any street or highway.
Additionally, you should check that the application does not adversely affect the any manufacturers warranty coverage if you choose to install on a street or highway vehicle.
Returns Policy and Pricing
If after inspecting the parts you are not totally satisfied with the quality and BEFORE installation,you can return the parts within 14 days in an unused condition and we will supply a full refund. Our warranty does not apply once you or your mechanic have installed the part in the engine. Any modifications to any part before contacting SPOOL IMPORTS will void any warranty or return policy immediately.
All short engines where a deposit is paid will remain the property of Spool Imports until paid in full. Full payment is due within 10 days of the engine arriving in stock, if not paid the deposit or a 10% surcharge (whichever is higher) will be kept and the items returned to stock for resale.
All custom orders must be emailed through and will require full payment up front, there is no refund or option to return custom parts unless there is a manufacturers claim on the quality. The customer is fully responsible if the specifications advised to Spool are incorrect.
A 10% restocking surcharge will be charged for all returns (unless otherwise arranged or agreed upon)
Prices on our website may not always be current and may vary due to exchange rates,current stock levels, custom part surcharges, etc so please email for a firm quote.